Working at Apple Tree House
243a Berrow Road, Burnham-on-sea, TA8 2JQ
Operated by Achieve Together Limited
4 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Staff feel supported by visible leaders and good training, but high staff turnover and limited activities hold it back."
Safety & Risk
5/10
!
Medicines were generally managed well. We identified areas where improvements were required to records to ensure safe consistent care was provided. We did not find these shortfalls had impacted on people's care.
Staff Culture
7/10
✓
Staff felt supported by the management team. One staff member told us, “[Registered manager] has had a positive effect and [deputy manager] is amazing.”
Staffing Levels
4/10
!
Over the last few months a number of staff had left, with agency staff used to cover the vacant shifts. Staff told us, and rotas did not evidence, there were sufficient staff to enable 1 person to safely access community facilities.
Training & Dev
6/10
✓
Staff were happy with the training they received, including induction training when they began to work at the service. One member of staff said, “Training helps you to do things better. Really good training.”
Management
6/10
✓
Leaders were visible and staff felt supported by them.
Programmes
4/10
!
People were supported by staff to take part in and enjoy activities and hobbies within the local community. One relative told us their loved one was supported out for drives in the car and walks on the beach.
Points to consider
High staff turnover and agency workers cover shifts, sometimes leaving not enough staff for safe community outings with one person.
Over the last few months a number of staff had left, with agency staff used to cover the vacant shifts. Staff told us, and rotas did not evidence, there were sufficient staff to enable 1 person to safely access community facilities.
Only basic outings like beach walks and drives, no activities coordinator or special programmes to make the job more varied.
People were supported by staff to take part in and enjoy activities and hobbies within the local community. One relative told us their loved one was supported out for drives in the car and walks on the beach.
Gaps in records for risks, medication details, and mental capacity decisions mean extra care needed to stay safe.
We identified areas where improvements were required to records to ensure safe consistent care was provided... some concerns regarding records kept in relation to the MCA.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews