Last updated: 10 February 2026
"Sufficient staff for quality time, supportive culture where staff feel valued, but no registered manager in post holds it back."
People felt safe and were protected from avoidable harm. Staff had safeguarding knowledge... People were supported with their medicines safely.
Staff told us they felt supported and that their voice was valued. Staff meeting minutes evidenced an open forum for staff to participate and have their opinion.
There were sufficient staff to meet people's needs. Staff told us they felt there was enough staff in order for them to have quality time with people.
Staff were supported in their role; they received an induction, training and regular supervision. Per 2019 comprehensive inspection.
At the time of our inspection there was not a registered manager in post. The manager in position had begun the application to become registered with CQC.
There was a lively atmosphere in the home and people were supported to take part in a range of activities... individual and group activities available, including singing, games, quizzes and trips out. Per 2019 comprehensive inspection.
No permanent manager in post, the current one has only begun the registration process.
At the time of our inspection there was not a registered manager in post. The manager in position had begun the application to become registered with CQC.
Only standard training and induction available, staff need more training on the new computer records system.
staff told us they required further training on the new computer system to ensure staff worked consistently from the same records.
Basic activities like games, quizzes, singing, trips out and events, no dedicated coordinator or innovative programmes.
individual and group activities available, including singing, games, quizzes and trips out. The service hosted events, such as BBQs and summer fairs. Per 2019 comprehensive inspection.
AI Generated
Last inspected: September 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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