Working at Apple Orchard
The Green, Newnham, GL14 1AQ
Operated by Mr and Mrs T A Mills
10 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff praise approachable managers and a family-like open culture, although a small team means covering extra shifts and training stays basic."
Safety & Risk
7/10
✓
We were assured the service were following safe infection prevention and control procedures... All IPC questions assured. (2021); Per 2019: Good safeguarding and risk assessments.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: There was an open culture where staff and people could raise concerns... Staff spoke highly of their roles... 'family environment.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There was enough staff on duty to meet people's needs. People were supported by staff they had known for several years.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: There was a formal induction programme in place for new staff. Staff had been trained to carry out their roles. There was a training plan in place.
Management
8/10
✓
Per 2019 comprehensive inspection: Staff spoke highly of the registered manager and the acting director... '[Registered manager] is a really cool guy, really approachable... very supportive.'
Programmes
6/10
✓
People were supported to continue to take part in activities... Art sessions had been supported to continue... outside space to... engage in physical exercise organised by staff. (2021)
Points to consider
Staff numbers are enough but it's a small team and you cover extra shifts when others are sick.
Per 2019: '[Registered manager and acting director]... roll their sleeves up and help out; like today, staff are off sick, so we're all helping out.'
Only basic training and refreshers with no specialist courses or qualifications funded.
Per 2019: Staff had been trained to carry out their roles. There was a training plan in place which highlighted when refresher training was due.
Some art sessions, exercise and outings but no dedicated coordinator or special programmes to vary the day.
Art sessions had been supported to continue and some people had taken this up as a new activity. People used outside space... physical exercise organised by staff. (2021)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews