Working at Apasen Lodge
Abbey House, London, E18 1QB
Operated by Apasen
10 bedsResidential homesCommunity services - Learning disabilities
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Strong safety with good risk assessments and medicines management plus enough staff, but basic activities and some staff discontent hold it back."
Safety & Risk
7/10
✓
Risk assessments were in place which included details of the risks people faced and what action to take to mitigate those risks. Systems were in place for the safe management of medicines. The registered manager regularly audited medicine records.
Staff Culture
6/10
✓
Completed questionnaires from the 2019 survey contained mostly positive feedback. The registered manager told us there had been some discontent within the staff team in recent months and at times poor communication. These issues had been discussed during team meetings.
Staffing Levels
6/10
✓
There were enough staff working at the service to meet people's needs. We saw staff were able to support people in a prompt manner. Staff told us they had enough time to carry out their duties.
Training & Dev
6/10
✓
Records showed on-going training was provided to staff which included first aid, fire safety, autism awareness, safeguarding adults and medicines administration. Staff told us, and records confirmed that they had regular one to one supervision meetings.
Management
6/10
✓
A registered manager was in position, and since the last inspection a team leader had been appointed. This member of staff worked partly as a care staff but also had time each week to concentrate on administrative duties to support the registered manager.
Programmes
5/10
!
People were supported to take part in a variety of social and leisure activities. On the day of inspection some people attended day centres and we observed staff supporting people with puzzles and beauty treatments. Records showed other activities included day trips, the cinema and meals out.
Points to consider
Only basic activities like puzzles, beauty treatments, and outings with no dedicated coordinator or special programmes to vary the workday.
we observed staff supporting people with puzzles and beauty treatments. Records showed other activities included day trips, the cinema and meals out.
Staffing is adequate with enough time for duties, but no info on low agency use or strong team retention.
There were enough staff working at the service to meet people's needs. Staff told us they had enough time to carry out their duties.
Standard training covers basics like autism awareness and induction, but no specialist qualifications or career development funded.
Records showed on-going training was provided to staff which included first aid, fire safety, autism awareness, safeguarding adults and medicines administration.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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