Last updated: 9 February 2026
"Staff feel respected, supported and valued with visible management and low staff turnover, but training lacks learning disability refreshers and supervisions are not always regular."
People kept safe... staff knew how to recognise and report abuse... individual risk assessments... Some instances where medicines... not counted correctly... prompt action... audit.
Staff felt respected, supported and valued... positive... culture. 'Yes it's a good place to work. We work together... [The registered manager] has been good.'
The service had enough staff... some vacancies to be filled... some use of agency staff to cover for some shifts. Staff turnover was low.
staff received regular refresher training, this did not include any specific training in relation to supporting people with a learning disability... supervisions... not as regular as expected.
Management were visible in the service, approachable... Staff felt respected, supported... '[The registered manager] has been good, very approachable.'
People supported to participate in... art class... ride... musical person... individual activity timetables... some... activity/sensory rooms were being used as storage spaces.
Staff get regular training but it misses refreshers on learning disabilities and supervisions are not always on time.
although staff received regular refresher training, this did not include any specific training in relation to supporting people with a learning disability... Although staff supervisions took place, these were not as regular as expected.
Some activity and sensory rooms are used for storage so the role may involve less creative engagement.
some of the individual activity/sensory rooms were being used as storage spaces rather than for their intended purpose.
Staffing is enough but some shifts covered by agency workers and vacancies need filling.
there were some vacancies to be filled... some use of agency staff to cover for some shifts.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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