Working at Anson Court
Shackleton Way, Welwyn Garden City, AL7 2FF
Operated by Quantum Care Limited
75 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Staff feel positive about the new management team's impact and people are kept safe, but no permanent manager and limited activities hold it back."
Safety & Risk
7/10
✓
People were protected and kept safe. Risks to people's safety and wellbeing had been assessed, managed and mitigated.
Staff Culture
6/10
✓
Staff spoke overwhelmingly about the positive impact the new management team had on the home and the day-to-day care people received.
Staffing Levels
5/10
!
There was mixed feedback from staff regarding staffing levels.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: Staff received training such as moving and handling and safeguarding as well as specific training modules such as communication, dementia care, MCA and first aid.
Management
2/10
✕
At the time of the assessment the manager was applying to become the registered manager.
Programmes
3/10
✕
Per 2018 comprehensive inspection: Further development was needed in relation to activities.
Points to consider
No permanent manager in post.
At the time of the assessment the manager was applying to become the registered manager.
Staffing levels get mixed reviews from staff and sometimes you cannot meet people's gender preferences for personal care especially at night.
There was mixed feedback from staff regarding staffing levels. A staff member told us 'We try to support gender preference where possible this does not always happen.'
No activities programme or coordinator so the role is mostly routine personal care.
Per 2018 comprehensive inspection: Further development was needed in relation to activities. People told us that there wasn't much to do in the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews