Last updated: 9 February 2026
"Supportive manager and strong team spirit impress, although staffing stability and activities coordination lack detail."
Medicines continued to be managed safely. Policies and procedures were in place and a system of regular audits and checks of all areas of the service meant that any errors were quickly identified and resolved.
Staff told us '[the] staff are good here, we all work hand in hand.'
Staff levels were planned according to the needs of people and activities taking place. Contingency plans were in place to ensure that people received consistent levels of care if staff were away or unwell.
Staff took part in a range of face to face and eLearning which staff described as 'superb'.
Staff regularly met with and felt supported by the registered manager who they went on to describe as 'very helpful and supportive', a 'super boss'.
People took part in a range of in house and external activities, including; studying at college, shopping, takeaway nights, social groups, movie marathons, playing pool and attending local churches.
Staffing meets needs and has backup plans for when people are off, but no details on team stability or agency use.
Staff levels were planned according to the needs of people and activities taking place. Contingency plans were in place to ensure that people received consistent levels of care if staff were away or unwell.
Varied activities like college, shopping and social groups keep things interesting, but no dedicated coordinator or specialist programmes.
People took part in a range of in house and external activities, including; studying at college, shopping, takeaway nights, social groups, movie marathons, playing pool and attending local churches.
AI Generated
Last inspected: July 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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