Working at Annefield House Limited

Risks were fully assessed using recognised tools and management plans provided clear guidance to staff on how to minimise the risk.

Staff worked well as a team and worked well with other professionals. Professionals were positive about their experience of working with the home.

The service was adequately staffed which meant staff provided a person-centred approach to care delivery.

Staff training, and refresher training was arranged to ensure skills and knowledge were kept up to date.

People and staff were positive about the management. There was an open culture focussed on continual learning and improvement.

There were varied activities in place tailored to people's needs. People were encouraged to be involved in the choice and delivery of activities as much as possible.