Working at Anne Residential Homes - 74 Coombe
74 Coombe Lane West, Kingston Upon Thames, KT2 7DA
Operated by Mrs Krystyna Gordon
4 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Stable long-term staff and a friendly family atmosphere, but no activities programme and only standard training hold it back."
Safety & Risk
7/10
✓
People were protected from avoidable harm, discrimination and abuse. Medicines continued to be administered safely. Risk assessments included a person's mobility and risk of falls... and were updated on a regular basis.
Staff Culture
8/10
✓
A visitor... replied 'It's the staff, the personal individual care and the friendly, family atmosphere,' which we saw demonstrated during our visit.
Staffing Levels
9/10
✓
The home employed three staff which included the registered manager who was also the owner of the home and two care workers. Both care workers had been with the home for more than 10 years.
Training & Dev
6/10
✓
People were cared for by staff who were very experienced and who continued to receive appropriate training and support. They attended training courses and shared their knowledge with other members of the team.
Management
7/10
✓
The registered manager continued to have a clear vision, values and enthusiasm about how they wished the service to be provided. All the staff shared the registered managers' vision, values and enthusiasm.
Programmes
2/10
✕
No activities, engagement, or creative approaches mentioned at all. The report describes only routine personal care delivery.
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement, or creative approaches mentioned at all.
Only standard training, no specialist courses or funded qualifications.
Staff had received training in safeguarding adults at risk of harm. Staff had received training in medicine administration.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews