Last updated: 9 February 2026
"Strong leadership, stable staffing and a supportive culture, but basic training and activities need improvement."
People were protected from the risk of potential harm. Risk assessments were reviewed and updated swiftly if there were any changes or incidents. Medicines were safely managed. Detailed medicines audits were regularly undertaken by the registered manager.
The culture at the service was open, caring and person centred. Staff felt well supported by the registered manager. Staff told us this made them feel valued and appreciated. The communication here is very good. The manager shares everything with us so we always feel included.
The service did not use agency staff, so people were supported by a staff team who knew them well. Staff said there were sufficient numbers of staff to make sure people's needs were met and to ensure their care was not rushed.
Per 2017 comprehensive inspection: Staff told us they had access to regular training which was useful in helping them keep up to date. Staff told us they received on-going support from the registered manager, nurses as well as regular supervisions and an annual appraisal.
People, relatives, and staff were very positive about the leadership of the service and praised the registered manager highly. Staff felt well supported and said the registered manager was open and approachable.
Per 2017 comprehensive inspection: There was a dedicated activities person in the home who was responsible for planning activities. For example people told us they have enjoyed a garden party, curry night, a boat trip and were looking forward to the coming barbecue.
Only standard training like regular sessions and supervisions, no specialist courses or funded qualifications to help you develop.
Per 2017 comprehensive inspection: Staff told us they had access to regular training which was useful... regular supervisions and an annual appraisal.
Activities are basic with a coordinator doing parties, trips and some one-to-one stuff, but nothing innovative or specialised to make the job more varied.
Per 2017 comprehensive inspection: dedicated activities person... garden party, curry night, a boat trip and were looking forward to the coming barbecue.
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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