Last updated: 10 February 2026
"Good leadership and positive staff culture, but staffing difficulties from vacancies and basic activities hold it back."
Medicines were stored, managed and administered safely. Accidents and incidents were reported and recorded. A monthly analysis was undertaken to look at patterns and trends.
There was a positive staff team and culture. One staff member said, 'We are a good little team. Staff are flexible and all help out.'
Rotas demonstrated staffing numbers were kept at the level deemed safe by the provider. The manager and staff told us staffing had been difficult due to a range of factors. Recruitment was in process for vacant positions.
Staff received an induction when they started at the service and ongoing training and supervision relevant to their role. One staff member said, 'I have completed all my mandatory training.'
People, relatives and staff told us the service was well-led and managed. A relative said, '[The manager] is very accessible.'
A range of activities were on offer. Such as table tennis, word games, arts and crafts and armchair exercises.
Just basic activities like games, crafts, and armchair exercises, so the job is mostly routine personal care.
A range of activities were on offer. Such as table tennis, word games, arts and crafts and armchair exercises.
Vacant positions and ongoing recruitment mean staffing has been difficult and shifts might feel stretched.
The manager and staff told us staffing had been difficult due to a range of factors. Recruitment was in process for vacant positions.
Only standard mandatory training and induction, no specialist courses or funded qualifications.
Staff received an induction when they started at the service and ongoing training and supervision relevant to their role. One staff member said, 'I have completed all my mandatory training.'
AI Generated
Last inspected: September 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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