Last updated: 9 February 2026
"Stable staff with low turnover and an open inclusive culture, but basic activities without coordination hold it back."
Medicines managed safely with audits and stock checks; but recommendation as 'further detail was required to guide staff on how to manage and mitigate some identified risks'.
Staff described open inclusive culture: 'We are like our own community' and 'Staff are really listened to and we have a very open relationship with the manager'.
Low turnover of staff and many had worked at the home for a prolonged time; staff rotas showed sufficient numbers of suitably qualified staff.
Staff provided with training and supervision; one said 'The training is excellent, and if I want any additional training, I ask for it and it's arranged'.
Staff spoke positively: '[Manager] is constantly there, so helpful and supportive' and 'I can approach the manager at any time'; relatives called manager 'approachable and always takes the time'.
Activities provided both in group format and on a one to one basis; sensory garden refurbished.
Basic group and one-to-one activities only, no coordinator or special programmes to make the job more interesting.
Activities were provided both in group format and on a one to one basis.
Only standard training mentioned, no specialist courses or funded qualifications.
Staff were provided with training to help equip them with the necessary skills and knowledge.
Risk details in care records weren't detailed enough to fully guide staff.
Although people's care records identified risk to people, further detail was required to guide staff on how to manage and mitigate some identified risks to people.
AI Generated
Last inspected: July 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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