Working at Ann Mangham
Whiteley House, Pontefract, WF7 5HB
Operated by Ms Ann Mangham
11 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Stable long-serving staff team and family culture, but no activities programme and inconsistent infection control hold it back."
Safety & Risk
6/10
✓
Assured on infection prevention overall but shower areas not always clean and staff not consistently wearing masks, addressed on day. Per 2022 inspection.
Staff Culture
7/10
✓
Due to the informal and family nature of the service, many discussions occurred on a daily basis, so staff had current knowledge most of the time. Per 2020 comprehensive inspection.
Staffing Levels
8/10
✓
The staff team was stable, with many staff having worked at the service for a long time. No agency staff were used as staff always covered for each other. Per 2020 comprehensive inspection.
Training & Dev
6/10
✓
Training records showed a variety of learning had been undertaken and was regularly refreshed. Per 2020 comprehensive inspection.
Management
6/10
✓
The service was consistently managed and well-led. Per 2020 comprehensive inspection.
Programmes
2/10
✕
No activities, engagement programmes, or creative approaches mentioned; focus on supporting independence in daily living. Per 2020 comprehensive inspection.
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care and discreet support for independent residents.
Staffing levels were sufficient as most people were independent in everyday living tasks. Per 2020 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews