Working at Ann House
Ann Street, Kendal, LA9 6AA
Operated by Elysium Healthcare (Ann House) Limited
16 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Staff feel supported and proud with strong training and safety improvements, but COVID staffing pressures and no activities lead hold it back."
Safety & Risk
8/10
✓
The registered manager acted on advice from external agencies to improve infection prevention and control and carried out a detailed audit with action plan.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: All of the staff we spoke with told us they felt well supported. One staff member told us, 'I'm proud of what we do here.'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were enough staff with the appropriate skills, knowledge and qualifications to meet people's needs.
Training & Dev
8/10
✓
Per 2018 comprehensive inspection: Some staff had been supported to complete specialist training to give them the skills to train and guide other staff in best practice.
Management
7/10
✓
Per 2018 comprehensive inspection: The staff told us they felt well supported by the management team in the home.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People were supported to attend local colleges, engage in paid and unpaid employment and to take part in activities in the local community.
Points to consider
Staff numbers meet needs with right skills, but they faced COVID staff pressures even with fixes in place.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Varied outings, college and jobs add interest, but no activities lead or special engagement programmes.
Per 2018 comprehensive inspection: People were supported to attend local colleges, engage in paid and unpaid employment and to take part in activities in the local community such as visiting local shops, the cinema and the leisure centre.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews