Last updated: 9 February 2026
"Stable staffing and a supportive culture with regular supervisions, although basic activities and minor medication record issues need attention."
Medicines were managed safely. Some improvement was needed in records for creams and in managing medicines people bought themselves.
A member of staff told us, 'We can raise our views.' Staff were supported with regular supervisions and annual appraisals.
Staffing was provided by a stable and consistent staff team. The manager monitored staffing levels to ensure people received timely and safe support.
Systems were in place to ensure staff completed relevant training. Staff spoke positively about the training they received.
People, relatives and staff spoke positively about the leadership of the service and improvements made since our last inspection.
People were supported to spend their time as they wished and take part in activities they enjoyed. Staff explored opportunities within the local community to promote inclusion and supported people to attend social events.
Activities are basic outings and local events, so the role is mostly routine personal care with limited variety.
People were supported to take part in activities they enjoyed. One person enjoyed attending a local youth centre and another was supported to attend the local church.
Only standard training and supervisions, no specialist courses or funded qualifications.
Systems were in place to ensure staff completed relevant training. Staff spoke positively about the training they received.
Minor ongoing issues with medication records for creams and people's own medicines.
Some improvement was needed in records for creams and in managing medicines people bought themselves. This had been identified by the manager, who was addressing it.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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