Working at Ann Challis
128 Stretford Road, Manchester, M41 9LT
Operated by J.E.M. Care Limited
23 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff enjoy a family-like atmosphere and feel well supported by approachable management, although basic activities without a dedicated coordinator hold it back."
Safety & Risk
7/10
✓
Managers investigated incidents, and actions were taken to reduce the possibility of a reoccurrence. Staff understood and managed risks. We observed 1 member of staff not following best practice [in medicines]. The manager followed this up immediately.
Staff Culture
8/10
✓
Staff enjoyed working at Ann Challis and felt well supported. One member of staff said, “I’m happy working here. It’s the whole atmosphere; we’ve got a good team, we’re like family not staff members.”
Staffing Levels
6/10
✓
People, relatives and staff thought there were enough staff on duty to meet people’s needs. Staff were safely recruited.
Training & Dev
6/10
✓
Regular supervision and staff meetings were used to discuss staff practices. Staff competencies for administering medicines were assessed.
Management
7/10
✓
The management team, including the director, were visible in the home and were said to be approachable. Staff enjoyed working at Ann Challis and felt well supported.
Programmes
4/10
!
Activities were arranged for people to take part in if they wished to do so, including external singers. There are plenty of activities during the week such as armchair activities or craft work. They have entertainers coming in twice a month.
Points to consider
Only basic activities like crafts, entertainers and a pet dog, no dedicated coordinator or varied programme to enrich the working day.
Activities were arranged for people to take part in if they wished to do so, including external singers. ... armchair activities or craft work. They have entertainers coming in twice a month.
Staffing is adequate with enough staff to meet needs, but no details on stable team or minimal agency use.
People, relatives and staff thought there were enough staff on duty to meet people’s needs.
Only standard supervisions and meetings mentioned, no specialist training or funded qualifications for career growth.
Regular supervision and staff meetings were used to discuss staff practices.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews