Last updated: 10 February 2026
"Staff feel well supported by visible managers with enough on shifts and varied activities, but lack evidence of strong staff retention and specialist training."
Safeguarding systems, processes and practices were effective to help ensure people were protected from the risk of abuse and neglect. Staff... confident the registered manager would make a referral to the local authority safeguarding team if they needed to.
Staff told us they were well supported by the registered manager. We observed staff support a new person moving into the home... with care and understanding.
Staff confirmed there were enough staff available to meet people’s needs. A staff member told us, “There are always plenty of staff on duty on all shifts. We get extra staff when people have planned activities or health care appointments.”
Staff received training that was relevant to their roles and responsibilities. Systems and processes helped ensure staff training and supervisions were up to date and supported best practice.
Staff told us they were well supported by the registered manager. The registered manager and deputy manager told us, and the staff rota confirmed, they maintained a visible presence within the service to monitor interactions and make improvements where necessary.
People had individual activities plans that included activities... cooking sessions, baking courses, lunch preparation, arts and crafts, reading and computer tech clubs, swimming and attending Men In Sheds (A local men’s woodwork group) and family visits.
Staff get relevant training and regular supervisions, but no specialist courses or funded qualifications mentioned.
Staff received training that was relevant to their roles and responsibilities. Systems and processes helped ensure staff training and supervisions were up to date and supported best practice.
Enough staff on shifts with extras for outings and appointments, but no details on staff staying long-term or low agency use.
Staff confirmed there were enough staff available to meet people’s needs. A staff member told us, “There are always plenty of staff on duty on all shifts. We get extra staff when people have planned activities or health care appointments.”
Varied activities like cooking classes and community groups, but no dedicated coordinator or advanced therapy programmes.
People had individual activities plans that included activities that promoted independence... cooking sessions, baking courses... arts and crafts... swimming and attending Men In Sheds.
AI Generated
Last inspected: August 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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