Last updated: 10 February 2026
"Staff enjoy supportive management and work well as a motivated team with good training and activities, but medicines handling needs improvement."
Per 2017 comprehensive inspection: Some improvements needed to be made to the way medicines were handled in the service; no fire drills had taken place.
Per 2017 comprehensive inspection: All staff understood their roles, were highly motivated and worked well as a team.
Per 2017 comprehensive inspection: We saw there were enough staff on duty to support people safely.
Per 2017 comprehensive inspection: Staff told us they received good quality training which enabled them to deliver effective care.
Per 2017 comprehensive inspection: Staff enjoyed working at Andrews Court and found the registered manager to be supportive and approachable.
Per 2017 comprehensive inspection: The home employed an activities organiser... range of activities provided included bingo, arts and crafts, sensory time, knitting, newspapers, armchair exercise.
Medication handling had gaps like no doctor approval for over-the-counter remedies and incomplete cream records.
We found some improvements needed to be made to the way medicines were handled in the service, including the administration of prescribed creams.
Staffing is adequate but nothing special, no info on retention or agency use.
There were enough staff deployed to meet people's needs.
Only standard training from local authority courses, no specialist or funded qualifications.
The registered manager informed us they were generally reliant on accessing courses provided by the local authority for staff training.
AI Generated
Last inspected: December 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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