Working at Anderson Close
6 Anderson Close, Warrington, WA2 0PG
Operated by Community Care Matters Limited
3 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"A happy family-like culture and stable full staffing with visible management, but limited activities and unclear guidance on medicines and de-escalation."
Safety & Risk
6/10
✓
Individual risks were assessed and updated regularly, however there was inconsistency in information about de-escalation strategies. There was not always clear guidance on how to administer medicine to those people who received as and when required medicines, such as medicines to manage pain.
Staff Culture
9/10
✓
Staff were happy in their roles. Comments from staff included, 'I love it here. I wish I had done it 30 years ago; I absolutely love it.' One person told us, 'We [staff and people living in the service] are like a little family.'
Staffing Levels
8/10
✓
The service had a full staff team, this meant people were consistently supported by people who knew them well. The service had enough staff including one to one support for people to take part in activities and visits when they wanted.
Training & Dev
6/10
✓
All staff received regular training and all mandatory training was completed. Staff received regular supervision, 1 staff member told us, 'I get supervision every 4-6wks.'
Management
8/10
✓
The registered manager was visible in the service and on occasions made up part of the care team. They took a genuine interest in what people, staff, family members and other professionals had to say and wanted.
Programmes
5/10
!
People participated in activities tailored to their individual needs. Independence was promoted to prevent social isolation, and to ensure people being supported were integrated into the local community.
Points to consider
No activities coordinator or special programmes mentioned, so the job is mostly personal care with basic tailored activities and community outings.
People participated in activities tailored to their individual needs.
Only standard mandatory training and regular check-ins with no specialist courses or funded qualifications.
All staff received regular training and all mandatory training was completed.
Some unclear guidance on painkillers and inconsistencies in calming strategies in risk plans, even though mostly sorted quickly.
There was not always clear guidance on how to administer medicine to those people who received as and when required medicines, such as medicines to manage pain... there was inconsistency in information about de-escalation strategies.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews