Last updated: 10 February 2026
"Supportive managers, good staff retention and positive culture, although activities lack a dedicated coordinator and extra creative variety."
The service had robust systems in place to keep people safe... Medicines continued to be... managed safely... Incidents had been reviewed and improvements made.
There continued to be a positive culture between staff and people. Staff told us 'The team are fantastic, we are a small team and work well together.'
There continued to be enough staff to meet people's needs... staff retention was good within the service... no staff vacancies... some having worked with them for over 11 years.
Staff continued to receive effective training... The registered manager had a training matrix... Staff had regular supervisions and observations with the registered manager.
Staff told us 'I can honestly say [the registered manager] and [senior member of staff] are the best managers I have ever worked with. You work as a team.' The registered manager had an 'open door' policy and held regular staff meetings.
People continued to be supported to be involved in a range of activities specific to their needs... trips to department stores... day centre, swimming, garden centres... beach... sensory garden.
No dedicated activities coordinator or named specialist programmes, so the role mixes personal care with trips and sensory activities but lacks extra creative variety.
People continued to be supported to be involved in a range of activities specific to their needs and likes... trips to department stores... day centre, swimming, garden centres and beach.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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