Last updated: 10 February 2026
"Strong leadership, supportive culture and good safety, but basic activities and standard training hold it back."
People were kept safe from avoidable harm... Risks associated with people's care were well managed and lessons learnt when things went wrong.
Staff felt valued and supported... 'Everyone is supportive, the manager will help us if needed.' 'The staff are a good team, the nurses and manager are supportive.'
Staff recruitment was safe and there were enough staff to support people... the need to use agency staff had decreased recently.
Staff received the relevant training and support they required... New staff received an induction... which included The Care Certificate.
The registered manager provided clear direction and positive leadership. Staff felt valued and supported and were confident that people received good care.
People had access to a range of activities... 'I like knitting and drawing... trips out to local attractions... they sing in front of her'
Basic activities like knitting, drawing, outings and singing, but no dedicated coordinator or specialist programmes, so the role is mostly routine personal care.
People had access to a range of activities... I like knitting and drawing. I did it this morning... trips out to local attractions... they sing in front of her, and she joins in.
Only standard induction and basic training like the Care Certificate, no specialist courses or funded qualifications.
New staff received an induction from the provider which included The Care Certificate... Nursing staff had the necessary clinical skills and training... regular clinical supervision
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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