Working at Anchor House
1 Evering Avenue, Poole, BH12 4JF
Operated by Harbour Care (UK) Limited
7 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive management and happy team culture shine alongside strong safety practices, although agency staff cover absences and standard training hold it back."
Safety & Risk
8/10
✓
2020 IPC inspection: Assured service followed safe infection prevention procedures, used PPE effectively, met shielding rules, had up-to-date IPC policy, daily cleaning audits. Per 2018: Medicines administered safely; risks managed well.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff told us they felt well supported by their colleagues and the management team and felt they all worked well together as a supportive team.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were enough appropriately trained staff employed... Annual leave or staff sickness was covered by existing staff. If this was not possible agency staff were used... Staff: 'I believe there are enough staff on duty at all times.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff told us they could access the training they needed and had found the training thorough and detailed. Training was relevant... Supervisions were used to develop and motivate staff.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff, relatives and health professionals spoke positively about the registered manager. There was a happy, open, friendly, supportive culture within the home with a clear management structure.
Programmes
6/10
✓
Per 2018: People supported in range of activities including aromatherapy, swimming, hydro pool, walks, cafe and shop visits, beach; sensory bath. Per 2020: additional personalised sensory activities; staff created three flower beds for stimulation.
Points to consider
Staffing is adequate with enough people on shifts, but agency workers cover leave or sickness when needed.
Annual leave or staff sickness was covered by existing staff. If this was not possible agency staff were used. Per 2018 comprehensive inspection.
Only standard training like role-specific and supervisions, no specialist courses or funded qualifications.
Staff told us they could access the training they needed and had found the training thorough and detailed. Supervisions were used to develop and motivate staff. Per 2018 comprehensive inspection.
Activities include outings, sensory sessions and gardening, but no dedicated coordinator or named specialist programmes.
People were supported to take part in a range of hobbies and activities including aromatherapy sessions, swimming and hydro pool, walks... sensory bath. Staff had created three flower beds. Per 2018 and 2020 inspections.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews