Last updated: 10 February 2026
"Supportive management, positive team culture and good training, although staffing is just adequate and activities lack a dedicated coordinator."
Risks assessed and managed safely, staff aware of safeguarding, medicines securely stored and administered as prescribed, incidents reviewed to prevent repeats
Staff told us they worked well as a team and spoke positively about the working culture at the service
There were sufficient staff deployed to meet people's needs; staff confirmed levels sufficient to provide support in a timely manner
Staff received induction, refresher training including specialist mental health awareness and substance misuse, regular supervision and annual appraisals
People told us the service was well managed and that the registered manager was a visible and supportive presence; staff said 'The registered manager is very supportive; she makes herself available to everyone whenever needed'
People supported to activities reflecting interests including gardening sessions, cookery course, library visits and job training via local charity
Staffing is adequate but nothing special, no details on staff retention or agency use.
There were sufficient staff deployed at the service to meet people's needs. Staff also confirmed they considered staffing levels to be sufficient to enable them to provide the support people needed in a timely manner.
Activities offer some variety like gardening and cooking classes but no dedicated coordinator or specialist programmes.
People told us they were able to take part in activities in pursuit of their interest. For example, one person attended gardening sessions... records showed staff had signed them up to a cookery course.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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