Last updated: 10 February 2026
"Strong safety monitoring and supportive staff culture, but basic activities and unclear team stability hold it back."
Safeguarding incidents were recorded and investigated by managers... Accidents and incidents were monitored by the registered manager to identify themes and trends.
A staff member said, 'I do feel supported in my role... We have a good team and lovely residents; it makes me happy to make my residents happy.'
Staffing levels were sufficient to meet people's needs and managers recruited staff safely.
Staff followed an induction programme, and training was on-going throughout employment.
The registered manager was available for people to contact, and managers undertook regular quality checks, to help ensure continued good standards of care.
We observed a staff member leading a singalong... The staff take me down to the park... I fold all the napkins and get the tables ready for dinner.
Just basic activities like singalongs, park outings, and helping set tables, no activities coordinator or varied programme to mix up the daily routine.
We observed a staff member leading a singalong in one of the lounges... The staff take me down to the park... At lunch I fold all the napkins and get the tables ready for dinner.
Staff numbers are enough to cover needs but no details on stable long-term team or low agency use, so shifts might feel stretched at times.
Staffing levels were sufficient to meet people's needs and managers recruited staff safely.
Only standard induction and ongoing training with no specialist courses or qualifications funded to build your skills further.
Staff followed an induction programme, and training was on-going throughout employment... Training was aligned with the requirements of the Care Certificate.
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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