Working at Anahita Recovery Centre

There were reporting systems in place, and management demonstrated a proactive approach to safeguarding... People told us they felt safe. Medicines were administered by trained staff who had completed up-to-date medication competency assessments.

Staff told us they felt well supported and listened to. A staff member told us, 'I feel very supported and encouraged to develop by the managers, it’s what keeps staff happy and motivated, we’re treated well'.

We observed there were enough staff deployed throughout the service to meet people’s needs when required. A staff member said, 'I think there are enough staff to support people'.

Training records indicated that staff had completed training in areas such as awareness of mental health... Records also confirmed staff were receiving formal supervision with their line managers.

Staff told us they received good support from the management team. The registered manager has an open-door policy, I can also go to the deputy manager.

People told us about the activities... yoga, a weekly trip to a local cafe, disco and trips to museums. There was a weekly cooking group... people could also tend to an allotment nearby.