Working at An Diadan House
25 Shirley Hills Road, Croydon, CR0 5HQ
Operated by Kisimul Group Limited
9 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Strong safety measures and comprehensive training, but no registered manager approved yet and uncertain staff stability hold it back."
Safety & Risk
8/10
✓
Staff knew how to safeguard people from abuse... Risks to people had been assessed and plans were in place... Staff understood the risks... Medicines stocks, balances and records showed people consistently received the medicines prescribed... Senior staff investigated accidents and incidents and took appropriate action... discussed with the staff team to identify learning.
Staff Culture
6/10
✓
Staff knew people well and were enthusiastic about helping people to achieve good outcomes; staff told us the home manager had an open-door policy and they felt comfortable speaking to them.
Staffing Levels
6/10
✓
There were enough staff to support people. Staffing levels were planned based on the level of support people needed each day. There were suitably skilled and experienced staff on duty on each shift.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: The staff training programme in place was comprehensive and tailored... rolling training programme... positive behavioural support, learning disabilities and autism awareness... supervision every two to three months... annual appraisal.
Management
2/10
✕
The current home manager, who joined the service in October 2020, had recently submitted their registered manager application to CQC.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People took part in activities based on their interests and had structured activity programmes... including cycling, swimming, day trips, art therapist weekly, massages, horse-riding.
Points to consider
No permanent manager approved by the regulator yet, even though staff like the current one.
The current home manager, who joined the service in October 2020, had recently submitted their registered manager application to CQC.
Enough staff on each shift with good skills, but no details on stable long-term team or low agency use.
There were enough staff to support people. Staffing levels were planned based on the level of support people needed each day.
Varied regular activities like trips, art therapy and horse-riding, but no specialist named programmes or innovative methods to vary the work day.
Per 2019 comprehensive inspection: People had structured activity programmes in place. Activities included cycling, swimming, day trips... art therapist visited the service weekly... weekly massages... horse-riding.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews