Working at Ammersall Court

Effective systems in place to safeguard people from abuse. The service learned from past incidents and accidents... reduced number of accidents and incidents... culture of learning lessons.

Staff were well motivated and very proud of the service, and morale was very high. There was a distinctive, positive culture within the service, implemented by a staff team who were extremely passionate and motivated.

There were enough suitable, trained staff and they were very attentive to people's needs. Relatively low turnover of staff and this consistency and continuity is recognised and appreciated.

Staff told us the registered manager showed exceptional commitment to staff training and development... All staff undertook nationally recognised vocational qualifications at levels that exceeded good practice guidance.

Feedback about the registered manager was exceptionally positive and staff felt very well supported. The registered manager has made a number of significant changes... They are an outstandingly creative leader.

The service had made exceptionally positive links with local colleges... creative and innovative project... people engaged in a very diverse range of activities, working through their 'bucket lists'... community events.