Working at Amherst Court

No permanent manager for six months, and that affected staff morale.

There had not been a manager in post for six months which had affected staff morale.

Staffing is adequate but they use agency staff sometimes and moving staff between units is not always smooth.

Agency staff from the provider's bank of staff were used when existing staff were not able to cover any staff shortfalls. We received feedback from some staff that this was not always the most effective way to deploy staff.

Staff morale fluctuated because there was no permanent manager for months.

The morale of the staff team had fluctuated with the long-term absence of a registered manager.