Last updated: 10 February 2026
"Staff enjoy a happy team atmosphere with good training and varied activities, but no permanent manager and occasional agency staff are drawbacks."
People had their medicines as prescribed... There were some 'as required' medicines that did not have a protocol in place... We recommend that all 'as required' medicines have a clear protocol in place.
All the staff we spoke with told us they enjoyed their jobs and there was good team work at the service. Comments from staff included... 'It is one big happy family, staff are welcoming, not any type of bad atmosphere at all.'
The service had used agency staff to fill gaps in rotas but recruitment had been successful.
Per 2019 comprehensive inspection: Staff were appropriately trained to enable them to do their job effectively. Records showed such training included fire safety, equality and diversity, and dementia awareness.
There was no registered manager at the service but there was sufficient management cover. An interim manager was in place and additional managers employed by the provider were also based at the service.
Per 2019 comprehensive inspection: There were a range of social opportunities for people to join in with if they wanted to. This included themed events, relaxation and pampering, yoga, historical discussions and violin and piano performances. A designated member of staff who was responsible for activity provision.
No permanent manager in post, only an interim one with extra managers from the provider on site.
There was no registered manager at the service but there was sufficient management cover. An interim manager was in place and additional managers employed by the provider were also based at the service.
Staffing is adequate but they use agency staff sometimes to fill rota gaps.
The service had used agency staff to fill gaps in rotas but recruitment had been successful.
AI Generated
Last inspected: September 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp