Working at Ambleside
Evesham Road, Stratford-upon-Avon, CV37 9ST
Operated by Care UK Community Partnerships Ltd
60 bedsResidential homes
Workplace Score
3.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.8/10
Key Finding
"Good training and engaging activities, but staffing shortages, absent manager, and inaccurate records create safety risks."
Safety & Risk
3/10
✕
Most care plans had discrepancies and inaccuracies in risk assessments such as repositioning not followed, per 2025 report.
Staff Culture
5/10
!
Most staff felt supported with mental health heroes but one did not feel reasonable adjustments consistently adhered to, per 2025 report.
Staffing Levels
2/10
✕
Provider did not make sure there were enough qualified staff; people waited up to half an hour for help and one said lack of staff made showering dangerous, per 2025 report.
Training & Dev
5/10
!
Managers made sure staff received training including dementia and new positive behaviour support training, per 2025 report.
Management
3/10
✕
Registered manager on maternity leave and minority of staff uncomfortable approaching some managers, per 2025 report.
Programmes
6/10
✓
Lifestyle team planned events for special days and new 'Forget Me Nots' initiative for bedbound people, per 2025 report.
Points to consider
Not enough carers on shift so people wait up to half an hour for help and one had to try showering alone which felt dangerous.
didn’t have enough staff to give me a shower. I struggled to do it myself; it was dangerous.”
No permanent manager as the registered one is on maternity leave and some staff avoid approaching certain managers.
[Registered manager] is on maternity leave.” ... minority of staff told us there were some managers they felt more comfortable to approach
Risk plans and care records full of mistakes like wrong repositioning times or ignored malnutrition risks so care not always safe.
most of the care plans we reviewed had discrepancies and inaccuracies in risk assessment tools and risk management plans.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews