Working at Ambleside Residential Care Home
122 De La Warr Road, Bexhill On Sea, TN40 2JL
Operated by Grace Care Homes Limited
26 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Supportive management, ongoing training and positive culture, although agency staff from other homes were used during COVID."
Safety & Risk
6/10
✓
We were assured the service was following infection prevention and control procedures to keep people safe. (2020 IPC inspection, minor gaps in PPE disposal and staff designation addressed immediately)
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: There was a positive culture within the staff team and they all worked in line with the providers values... Staff said they were supported by the management to develop their skills.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: There were enough staff working for the service to support people and provide the assistance and care they needed.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: An ongoing training programme was used... Records showed that 22 of the 25 staff employed at the home had started or completed national vocational qualifications in health and social care.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager had an 'open door' policy, regular team meetings and relative's forums to encourage involvement... Staff said... we can talk to the manager and owner at any time as well.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Staff had a good understanding of people's interests and hobbies and a range of different activities were offered... Hutches for chickens, rabbits and guinea pigs... manicures... craft activities.
Points to consider
Staffing is adequate but they used agency workers during the COVID outbreak who did not work only at this home.
Agency staff were being used that did not work exclusively at service. The registered manager assured us this would be addressed once the regular staff had returned to the service from self-isolating.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews