Working at Ambleside Lodge - London
25 Ambleside Avenue, London, SW16 1QE
Operated by Basdeo Kaydoo
7 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive manager and good training with strong safety, but limited activities and uncertain staff stability hold it back."
Safety & Risk
8/10
✓
People continued to be protected from harm and abuse. Staff received on-going training in safeguarding... Risk management plans were comprehensive... People's medicines were managed safely... no errors or omissions.
Staff Culture
7/10
✓
Staff told us they received on-going support and encouragement from the registered manager. 'Because [registered manager] is straight talking and fair, it doesn't put you off talking to her. She encourages you to reflect.' The service had a relaxed atmosphere.
Staffing Levels
6/10
✓
The service continued to employ sufficient numbers of suitable staff to keep people safe. Staff records contained two references, proof of identity and employment history.
Training & Dev
8/10
✓
Staff received on-going training to effectively meet people's needs. Staff confirmed they could request additional training. 'I'm doing my NVQ, the company encourages you to do it, and provide support to do it'.
Management
8/10
✓
The registered manager was a visible presence within the service. People spoke positively of the registered manager and told us she was supportive and approachable. Staff also confirmed the registered manager was receptive to their views and ideas.
Programmes
4/10
!
People were supported by staff to participate in activities of their choice... access the southside rehabilitation association (SRA)... going shopping, accessing the gym and having meals out.
Points to consider
Only basic outings like shopping, gym and community rehab access, no structured activities programme or coordinator to vary the role beyond routine care.
People confirmed they liked accessing the community, going shopping, accessing the gym and having meals out. The service supported people to access the southside rehabilitation association (SRA)
Staffing is adequate with enough suitably checked staff, but no details on low agency use or stable long-term team.
The service continued to employ sufficient numbers of suitable staff to keep people safe. Staffing levels were determined by the needs of people using the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews