Last updated: 10 February 2026
"Staff feel supported by an approachable manager in a strong team with long-serving staff, although gaps in medicines records missed by checks weaken safety."
We found 4 recording omissions when staff had not signed to confirm medicines had been administered. Medicines audit failed to identify and assess shortfalls in recording of medicines.
Staff told us they felt part of a team. Staff told us they felt supported. A staff member said, “All staff are treated equally, and residents are the main priority.”
The service made sure there were enough qualified, skilled and experienced staff. A relative told us, “Most staff have been there a long time.”
Training records confirmed staff completed training to ensure they had the skills and knowledge to carry out their roles. The provider offered additional training when required.
Staff spoke positively about the registered manager and told us they felt able to ask for support if needed. The registered manager is very approachable and very knowledgeable.
The service employed an activities coordinator. People were encouraged to be actively involved in planning and reviewing their care and activities. People had personalised activities.
Medication records had gaps that checks missed, so safety isn't fully reliable yet.
We found 4 recording omissions when staff had not signed to confirm medicines had been administered. Medicines audit failed to identify and assess shortfalls in recording of medicines.
Only standard training with some extras when needed, no specialist courses or funded qualifications.
Training records confirmed staff completed training to ensure they had the skills and knowledge to carry out their roles. The provider offered additional training when required.
Activities are regular with a coordinator but mostly basic choices like outings and social clubs, no special programmes.
The service employed an activities coordinator. People were encouraged to be actively involved in planning and reviewing their care and activities.
AI Generated
Last inspected: October 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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