Working at Amberwood House
418-424 Ringwood Road, Ferndown, BH22 9AX
Operated by Colten Care (1693) Limited
55 bedsNursing homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.8/10
Key Finding
"Strong leadership and tailored training foster a positive culture, although staffing sometimes feels stretched on busier days."
Safety & Risk
8/10
✓
People were protected from avoidable harm... Medicines were administered and managed safely... responsive when things went wrong... lessons were learned, shared amongst the staff team
Staff Culture
8/10
✓
The service had an open and positive culture... Staff spoke positively about the management... 'I feel listened to by the management'
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs... Staff comments included: 'Some days I feel we could do with another staff member. It can depend on the day'
Training & Dev
9/10
✓
Training was tailored to meet staff members' learning styles... online training and recording system... 'Dementia Friends' training... Nurse Associate programme sponsored... Two staff... qualified as registered nurses
Management
9/10
✓
Leadership was visible and promoted teamwork. Staff spoke positively about the management and had a clear understanding of their roles and responsibilities. '[Clinical leads name] is very friendly, approachable... Door is always open'
Programmes
7/10
✓
Employed 'Colten companions'... activities included indoor golf, gentle movement, music, bus trips, gardening club, cooks club... strong community links with coffee mornings and Prama Chat
Points to consider
Staffing levels are sufficient most of the time thanks to a dependency tool, but some care workers feel they could use one more person on busier days.
Staff comments included: 'Some days I feel we could do with another staff member. It can depend on the day and what people's needs are that day. I know we are within guidelines though'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews