Working at Amberley Lodge Care Home
11 Chaucer Road, Worthing, BN11 4PB
Operated by Amberley Lodge Care Home Limited
17 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff and relatives feel valued in an open culture with a supportive manager, although staffing and training are adequate."
Safety & Risk
6/10
✓
Medicines were mostly administered safely. We observed a staff member administering medicines to different people without sanitising their hands between administration. The registered manager addressed this concern during the inspection.
Staff Culture
7/10
✓
The provider and registered manager had created an open culture where people, their relatives and staff could approach them with concerns, suggestions and ideas. We saw examples where staff had suggested various activities for people had been arranged.
Staffing Levels
5/10
!
There were enough staff to meet people's needs. Staff told us there were enough staff to meet people's needs and our observations confirmed this.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff spoke positively about the training they had completed. This included update and refresher training for topics such as moving and handling, safeguarding, behaviour that could be considered challenging to others and dementia care.
Management
6/10
✓
Relatives gave positive feedback about the registered manager and provider. Comments included, "The owner is very family orientated." Quality assurance processes were not always robust to ensure effective managerial oversight.
Programmes
6/10
✓
Photographs of various themed days were displayed around the service, which included, cowboy days, Hawaiian days and a beach day. The themed days involved people and staff dressing up, games, quizzes, food and drink... People were encouraged to join organised trips.
Points to consider
Staffing is adequate but nothing special, no details on low agency use or high staff retention.
There were enough staff to meet people's needs. Staff told us there were enough staff to meet people's needs and our observations confirmed this.
Only standard training like moving and handling and dementia care, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff spoke positively about the training they had completed. This included update and refresher training for topics such as moving and handling, safeguarding, behaviour that could be considered challenging to others and dementia care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews