Last updated: 9 February 2026
"Staff feel supported by the approachable new manager and safe with enough staff around, although no registered manager and local authority stopping placements due to quality concerns are major issues."
People told us they felt safe... Risks to people were appropriately assessed which allowed people to be safe in their environment... Staff had training in safeguarding and understood how to recognise and report any concerns.
Staff were positive about the new manager and spoke of how approachable and supportive they were. Staff said, “I feel supported now. The new manager very, very good, very friendly” and “Management has changed for the better. Good communication with staff and It’s good to have a manager who listens to you.”
People told us they felt there were enough staff and were able to ask for, and receive, help whenever they required. We observed there were enough staff to meet people’s needs.
The manager had a training plan in place which monitored staff training. Staff had received multiple training sessions since the last inspection and further training was booked.
The new manager was in the process of applying for CQC registration.
Per 2020 comprehensive inspection: activities coordinator employed offering newspapers groups, book club, exercise classes, singing and dance, flower arranging and cooking.
AI Generated
Last inspected: March 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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