Working at Amberley Court Care Home

Systems were in place to record and act upon any safeguarding concerns... Risks to people's health and well-being had been assessed and guidance was available for staff... Medicines audits were being completed and any issues raised were dealt with in a timely manner. Accidents and incidents were recorded by staff and reviewed.

Staff understood their roles and felt supported by the registered manager. Comments included 'One big happy family' and 'The home is excellent in every way. The staff, attitude and entertainment, they do their very very best.'

Sufficient numbers of staff were on duty to meet the needs of people... People were supported by staff who knew them well and it was evident that positive relationships had been formed.

Per 2018 comprehensive inspection: Staff told us and records demonstrated that they had received training for their role. This training included infection control, safeguarding, health and safety, first aid, moving and handling. Staff confirmed that they had received an induction... supervision for their role.

Staff felt supported in their role and regular meetings took place to share information about the service. The registered manager had a clear understanding of their role and regulatory requirements.

Per 2018 comprehensive inspection: An activities co-ordinator was employed five days a week to offer and promote stimulating activities... we observed activities which included prize bingo, a sing song and flower arranging... games, playing cards, dominos... music CD's, reading books.