Working at Amberley Care Home

Medicines were safely managed, and people received their medicines as prescribed. There was an ethos of learning from events across the home to reduce repeat occurrences. Allergies were recorded on people’s medicine administration records (MAR’s); however, some related paperwork did not always contain the correct information. Staff were not always recording when thickened fluids were being given.

Staffing levels were sufficient, and people told us staff were visible within the home. We observed staffing levels to be sufficient. Staffing rotas reflected a consistent staff team.

Staff told us they received an induction when they commenced employment... regular supervision and appraisal and were able to complete additional qualifications... training to support people living with dementia... nursing staff were able to access training to enhance their clinical skills.

People were encouraged to lead sermons and celebrations and join in activities such as the choir, music therapy, exercise classes and flower arranging. People told us there were several events regularly taking place at the home which included music therapy, gardening, choir practice, chair exercises.