Working at Amber Wood
Amber Wood, Burton-on-trent, DE13 0QL
Operated by Welford Healthcare South Ltd
45 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"People feel safe with risks well managed and safe medicines, supported by consistent staff teams and a positive culture, but managers miss gaps in nutrition and weight records."
Safety & Risk
7/10
✓
People felt safe living at Amber Wood. Risks were assessed and managed and staff knew how to support people safely. People received their medicines as prescribed and systems used for the management of medicines were safe and effective.
Staff Culture
6/10
✓
People, relatives and staff spoke positively about the culture of the home and the registered manager. Staff received support from the management team and felt able to share feedback and ideas.
Staffing Levels
6/10
✓
People were supported by enough staff who were able to respond to their care needs. Staff were usually allocated to a household, so people were supported by a consistent staff team.
Training & Dev
/10
✕
Not covered in this focused safe and well-led inspection report.
Management
4/10
!
Systems established to monitor people's nutrition and weight were not always effective at identifying gaps in recordings.
Programmes
/10
✕
Not covered in this focused safe and well-led inspection report.
Points to consider
Managers do not always spot gaps in weight checks and nutrition records, so oversight is not reliable.
Systems established to monitor people's nutrition and weight were not always effective at identifying gaps in recordings.
Staffing is adequate with consistent household teams, but no details on low agency use or long staff retention.
There were enough staff to respond to people's care and support needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews