Last updated: 10 February 2026
"Staff feel well supported by management, valued, and safeguarding is effective, but staff retention lacks detail and activities have no dedicated coordinator."
The provider had effective safeguarding systems in place and all staff spoken with had a good understanding of what to do to make sure people were protected from harm or abuse.
Staff told us they felt valued and appreciated.
There were sufficient staff on duty to meet people's needs and to enable people to take part in social activities and to attend medical appointments.
Staff had completed a comprehensive induction and training programme. They had the opportunity for supervision and appraisal.
Staff told us they were well supported by the registered manager and management team.
People were engaged in a programme of activities if they chose this. This included on site activities and activities within the local community.
Staff numbers meet needs but no details on low staff turnover or minimal use of agency workers.
There were sufficient staff on duty to meet people's needs and to enable people to take part in social activities and to attend medical appointments.
Activities programme runs with community outings and on-site events but no dedicated coordinator or specialist approaches mentioned.
People were engaged in a programme of activities if they chose this. This included on site activities and activities within the local community.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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