Working at Amber House
12 Scawby Road, Brigg, DN20 0AF
Operated by Amber Adult Social Care Limited
13 bedsResidential homesSupported living
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff enjoy an open supportive culture and approachable management, but staffing lacks strong retention, training is basic and activities need better coordination."
Safety & Risk
6/10
✓
People were protected from the risk of abuse and staff had a good understanding... Systems were in place to safely manage people's medicines... The service used effective infection prevention and control measures.
Staff Culture
8/10
✓
Staff described an open and honest culture where people and relationships mattered. One staff member said, 'Staff meetings are useful, I feel safe at work, I know if I have any problems, I have support.'
Staffing Levels
6/10
✓
Staffing levels were sufficient to meet the needs of people living at the service. We reviewed staff rotas and people's assessed dependency for when they required support. We found staffing levels reconciled with people's assessed needs.
Training & Dev
6/10
✓
All staff told us they had received an induction when they joined the service. We saw the induction was in line with the Care Certificate... All staff we spoke with told us they received regular supervisions.
Management
7/10
✓
Staff said, 'We can go to [Registered Manager] or [Nominated Individual] without hesitation, our supervisions are informative.' The provider supported the registered manager through regular visits and meetings.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People were supported to participate in a range of activities... Community based activities included; cinema visits, bowling, day trips... In house activities... cookery as well as manicures... gardening.
Points to consider
Staff numbers match needs but no details on low staff turnover or minimal agency use to keep workloads easy.
Staffing levels were sufficient to meet the needs of people living at the service. We reviewed staff rotas and people's assessed dependency... staffing levels reconciled with people's assessed needs.
Standard induction and supervisions but no specialist courses or funded qualifications for career growth.
All staff told us they had received an induction... in line with the Care Certificate... they received regular supervisions, during which they discussed their training needs.
Varied outings and in-house activities but no dedicated coordinator or special programmes to enrich the role.
Per 2018 comprehensive inspection: Community based activities included; cinema visits, bowling, day trips, eating out and shopping. In house activities were more based on the development of independence skills for example, cookery as well as manicures, watching films, listening to music and gardening.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews