Last updated: 10 February 2026
"Supportive management, staff feeling valued and safe medicines handling, although some residents feel staffing is insufficient and staff overworked."
Medicines were managed safely. People received their medicines when needed and appropriate records had been completed.
Staff told us they felt supported by the registered manager and management team.
During this inspection visit on 10 January 2019 we found staffing was sufficient to meet the needs of people supported.
We spoke with staff and checked the staff training matrix. Training was frequent and included care training, safeguarding, infection control, health and safety and equality and diversity.
People and staff were complimentary about the management support in the home. The management team sought people's views in a variety of ways.
People told us there were frequent and varied social and leisure opportunities every day including arts and crafts, games, singing armchair exercises, pets visiting, entertainers and trips out.
Staffing is adequate but some residents feel there are not enough staff and they are overworked.
However, two people felt there should be more staff available. One person said, "No I don't! There never seems to be enough staff and those that are here are overworked and underpaid."
Only standard training like safeguarding and infection control, no specialist courses or funded qualifications.
Training was frequent and included care training, safeguarding, infection control, health and safety and equality and diversity.
Varied activities like arts, crafts, pets and trips but no specialist programmes or staff trained in therapies.
People told us there were frequent and varied social and leisure opportunities every day including arts and crafts, games, singing armchair exercises, pets visiting, entertainers and trips out.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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