Working at Amarna House Care Home

Staff understood their responsibility to protect vulnerable adults from abuse... Accidents and incidents were recorded appropriately and systems were in place to monitor and identify common themes. Medications were managed safely.

Throughout the inspection there was a real emphasis on team work and working together to support people. Staff felt supported and confident with the registered manager... People were supported by staff that were happy within their work.

Observations showed there were enough staff working in the home to meet people's needs and to support people. People told us there were enough staff to support them.

Staff completed regular training in the form of eLearning and face to face training. New staff members completed the 'Care Certificate'. Staff received support in the form of consistent supervisions and annual appraisals.

The registered manager was passionate about providing person-centred care... Staff felt supported and confident with the registered manager. One staff member told us, 'The manager is always here and very helpful. They've made me feel more confident in my role.'

A variety of activities were available every day and people who lived at the service were involved in the planning of these activities. Each person received a weekly planner of activities.