Last updated: 10 February 2026
"Staff feel supported with good retention and enough staff each shift, but standard training lacks specialist courses and activities have no dedicated coordinator."
Staff understood their responsibilities to safeguard people and had received training on how to safeguard people. Care plans identified when people may be at risk or vulnerable.
One relative told us, “You could not get a better home. They take care of [person name] really well, like a family.” Staff told us they felt supported by the management.
The registered manager told us they were fully recruited and had a consistent staff team working at the service with good staff retention. Staff told us they felt they had enough staff each shift.
Staff had received training to enable them to have the skills and knowledge they needed to support people. Staff had supervision to discuss their training and support needs.
Staff told us they felt supported by the management and were provided with the correct training to give them the skills they needed to work with people.
One person told us, “I like going to college and doing classes in knitting, sewing and pottery... to the library, for dog walks and out for lunch... go out to the seafront.”
Staff get standard training with supervisions and certificates, but no specialist courses or funded qualifications for career growth.
Staff had received training to enable them to have the skills and knowledge they needed to support people. One member of staff said, “I completed training and gained certificates before I worked with people.”
Varied outings and hobbies like college, crafts and walks keep things interesting, but no dedicated activities coordinator or special programmes.
People told us of the activities they enjoyed doing and we observed people being supported with individual activities of their choice... sitting in the garden talking with staff, playing games, using a computer.
AI Generated
Last inspected: August 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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