Working at Alverthorpe
143 Flanshaw Lane, Wakefield, WF2 9JF
Operated by Heathcotes Care Limited
8 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"A positive family-like culture and strong safety stand out, although recent recruitment means less staff stability and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Risks to people were assessed and regularly reviewed... Accidents and incidents were recorded and monitored, with action taken and lessons learned to mitigate future risks.
Staff Culture
8/10
✓
The service had an open, honest and positive culture. One staff said, 'We are like a little family.' Another said, 'I love my job, I love making a difference to people's lives.'
Staffing Levels
6/10
✓
People were supported by enough suitably trained staff. The registered manager informed us, due to recent recruitment, they currently had a full core staff team.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff received regular supervision and specialist training such as NAPPI and Makaton.
Management
7/10
✓
Staff told us they were supported by the management team. Feedback was sought from people, relatives and staff to drive improvements.
Programmes
6/10
✓
Enough staff were provided to enable people to access a range of community activities. This included shopping, cinema, trampolining, museum and seaside trips.
Points to consider
Team is fully staffed after recent hiring, but it might mean less long-term stability and continuity for care workers.
due to recent recruitment, they currently had a full core staff team.
Varied community trips like cinema and trampolining happen, but no activities coordinator or special programmes to make the role more creative.
Enough staff were provided to enable people to access a range of community activities. This included shopping, cinema, trampolining, museum and seaside trips.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews