Working at Alton Manor Care Home - Portsmouth

Infection control processes were not always managed safely and placed people at risk of harm... Care plans and risk assessments although improved still required further updating and improvement.

Staffing arrangements were safe and had been decided on using a recognised dependency tool and people’s needs were met by appropriately skilled staff. The manager did rely on the use of agency staff.

Not all staff had completed all the mandatory training such as health and safety awareness, equality, diversity and human rights and safeguarding however, these staff were still in their induction period and worked alongside other staff.

The service did not have a manager registered with the Care Quality Commission. A manager was in post and told us they were currently in the process of applying to be registered. They had been at the service for approximately two months.

People were provided with a range of activities within the home. Activities available to people included social events, where singers came in with a guitar to perform... Visits to local shops, amenities and a visit to the beach.