Working at Alston House
380 Aylestone Road, Leicester, LE2 8BL
Operated by S4 Care Ltd
19 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel valued and respected with supportive leaders and a positive safety culture, but no activities programme and adequate staffing hold it back."
Safety & Risk
7/10
✓
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events.
Staff Culture
8/10
✓
A staff member said, “The initiatives in place to recognise my contributions really help foster a sense of respect and belonging.”
Staffing Levels
6/10
✓
The service made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Training & Dev
6/10
✓
Staff received training and regular supervisions to maintain high-quality care.
Management
7/10
✓
Leaders were visible, knowledgeable and supportive.
Programmes
3/10
✕
A relative told us, “They [staff] are interactive with her. They talk about her past, her travels, they involve her in activities.”
Points to consider
No activities programme or coordinator, so the role is mostly routine personal care.
A relative told us, “They [staff] are interactive with her. They talk about her past, her travels, they involve her in activities.”
Staffing is adequate but nothing special, no mention of low agency use or stable long-term team.
Systems were in place to ensure there was enough staff on shift to meet people’s needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews