Working at Alston Court Residential Home
6 Fluder Hill, Newton Abbot, TQ12 5JD
Operated by Alston Court
11 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Strong leadership from long-serving managers, solid training and supportive team culture, although no formal quality checks and average staffing hold it back."
Safety & Risk
7/10
✓
Medicines were well managed and administered by those staff who had been trained and were competent.
Staff Culture
7/10
✓
The staff team worked well together and provided informal support at all times.
Staffing Levels
6/10
✓
The number of staff on duty for each shift was sufficient to ensure each person's care and support needs were met.
Training & Dev
7/10
✓
A programme of Level two certificated training had been introduced. Examples of training completed so far included diabetes management, dementia care and falls prevention.
Management
7/10
✓
The registered manager and deputy had both worked at the service for many years and provided good leadership for the staff team.
Programmes
6/10
✓
People were supported to attend day centre placements and clubs away from the home, either in small groups or individually.
Points to consider
Staffing is adequate but nothing special, with no details on low staff turnover or no agency use.
The number of staff on duty for each shift was sufficient to ensure each person's care and support needs were met.
Activities are regular outings and clubs but no dedicated coordinator or specialist programmes to make the role more varied.
People were supported to attend day centre placements and clubs away from the home... pottery classes, gardening or dealing with recycling items from the home.
No formal quality checks in place, so managers rely on informal monitoring instead of recorded audits.
We recommend that a formal quality assurance recording system be implemented to evidence that all appropriate checks had been completed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews