Last updated: 10 February 2026
"Hands-on leadership, strong family culture and good training, but occasional short-staffing and inconsistent medicine storage checks."
Safeguarding and medicines mostly safe, but medicine storage temperature not consistently monitored.
Staff described a strong family atmosphere where everyone felt part of the family.
There were enough staff to support people safely, though one person noted occasional short-staffing.
Staff undertook various trainings including NVQs and diplomas, with one-to-one supervision sessions.
The registered manager regularly worked with staff and supported people as needed, showing hands-on leadership.
People had social activity plans with baking, outings, crafts, and garden activities.
Staffing is adequate most of the time but occasionally short-staffed and stretched.
A couple of times, they've been short staffed, and they're stretched, but I can usually get help when I need it
Activities are regular like baking and outings but no specialist programmes or coordinator.
People were offered a range of opportunities to meet their social needs. This included going into town and group activities such as baking.
Safety processes are standard but medicine storage temperature checks were inconsistent.
Medicines were stored securely. However, the temperature of the area, which housed the medicines, had not been consistently taken each day.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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