Working at Alphonsus House
81-85 Vicarage Road, Oldbury, B68 8HT
Operated by Parkcare Homes (No.2) Limited
19 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Supportive management and positive staff culture, but basic activities without a coordinator and adequate staffing hold it back."
Safety & Risk
6/10
✓
Risks assessed and managed, safeguarding training in place, but some handwritten medicine records not signed by two staff and protocols lacking detail (addressed).
Staff Culture
7/10
✓
One staff member said, 'The staff culture is positive, we all help each other.' Ideas are listened to and things are implemented in supervisions.
Staffing Levels
5/10
!
We observed there were enough staff to meet people's care and support needs both within and away from their home.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received mandatory training and specific training to meet people's needs, induction, shadowing, supervisions, and Care Certificate.
Management
7/10
✓
People, relatives and staff felt the service was well managed. Staff said, 'The home is well run. You can go to the manager about anything, and there is support from seniors as well.'
Programmes
4/10
!
Per 2018 comprehensive inspection: People go to day centre, cinema, pub, and take part in activities that interest them; staff ensure they get out regularly.
Points to consider
Only basic outings to day centre, cinema or pub, no activities coordinator or structured creative programmes to make the job more varied.
Per 2018 comprehensive inspection: 'I go to the day centre and I go to the cinema and the pub when I want'; people supported to do things they wanted.
Staffing is adequate with enough on shift to meet needs, but nothing special like low agency use or stable long-serving team.
We observed there were enough staff to meet people's care and support needs both within and away from their home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews